Phox Health lands Epic Showroom integration for direct medication delivery

Phox Health has integrated its PhoxOS logistics platform with Epic and made it available through Epic Showroom, giving health systems a direct delivery workflow inside the EMR. The move adds chain-of-custody, delivery confirmation and cold-chain data to the patient record and positions PhoxOS as the first direct delivery solution in Epic’s app marketplace.

Why it matters: - Health systems can now manage pharmacy delivery data inside Epic instead of relying on separate carrier tools or courier systems. - The integration is designed to improve visibility, accountability and documentation from pharmacy pickup to patient handoff. - For cold-chain medications, the workflow adds temperature monitoring to delivery records, which can support compliance and patient safety.

What happened: - Phox Health integrated PhoxOS with Epic and made the platform available through Epic Showroom on Oct. 1, 2026. - Phox Health says PhoxOS is the first and only direct delivery solution available through Epic’s secure app marketplace. - Health systems can access PhoxOS through Epic Showroom.

The details: - The integration connects pharmacy delivery operations directly with the electronic medical record. - Delivery requests and confirmation data move between Epic and PhoxOS in real time. - Phox Health connected Epic directly with its managed delivery network, TRAX, rather than relying on third-party carrier tracking or local couriers. - Phox Health completed the Epic integration without a third-party integration provider. - PhoxOS can provide triplicate photo proof of delivery. - PhoxOS can provide delivery geolocation. - PhoxOS can capture digital signatures. - PhoxOS records the signee’s name and relationship to the patient. - PhoxOS provides full-name chain-of-custody documentation. - PhoxOS retains delivery records for up to 10 years. - ArcticPhox adds minute-by-minute temperature reporting for cold-chain deliveries. - The company says the platform goes beyond a tracking number and delivery timestamp.

Between the lines: - The Epic integration gives Phox Health a stronger position with health systems that already use Epic or plan to move to it. - Approximately 97% of Phox Health’s existing clients are currently on Epic or expect to transition to the platform. - The launch also reinforces Phox Health’s pitch that last-mile healthcare logistics should be treated as part of clinical operations, not just transportation. - Phox Health says the platform supports its broader mission of improving medication access while increasing control and accountability across the last mile.

What’s next: - Phox Health will offer free upgrade implementations to existing clients that adopt the Epic integration. - The company says the broader goal is a single workflow that connects delivery requests, tracking, documentation and confirmation from start to finish. - Phox Health will continue serving healthcare organizations across multiple states and through Phox Health India in Bengaluru.

The bottom line: - Phox Health is trying to make delivery logistics part of the EMR, not a separate afterthought, and Epic Showroom gives that strategy a direct path into health systems.